Worldline [Euronext: WLN], European leader in the payments and transactional services industry and number 4 in the world, today announced its partnership with Microsoft to integrate Dynamics 365 Fraud Protection into Worldline’s digital commerce payments suite.
Online fraud has increased dramatically during the recent pandemic and economic downturn, with losses estimated at $ 12 billion worldwide. It is not only widespread, but increasingly sophisticated, as the recent cyber attack on Colonial Pipeline has shown. Fortunately, criminals often leave traceable “fingerprints” on fraudulent transactions. It would be impossible to filter every transaction to determine if there were signs of fraudulent activity without technology such as adaptive artificial intelligence (AI) that powers Microsoft Dynamics 365 Fraud Protection.
Dynamics 365 is a broad portfolio of enterprise-level products spanning sales, marketing, finance, commerce, supply chain, human resources and more, including fraud protection. The integration will also enable a mix of pre-built fraud controls and adaptive AI that can learn to better identify fraud both at a customer’s own site and as part of a global fraud protection network. . Worldline customers will be able to see Dynamics 365 Fraud Protection working in real time through an intuitive user interface (UI), and users can easily balance fraud prevention with customer friction with a comprehensive dashboard that analyzes false positives, optimizes rules to increase acceptance, and uses a virtual fraud analyst interface to calculate risk appetite to balance customer friction and fraud capture rate.
Panteha Pedram, Director of Anti-Fraud and Risk Products at Worldline, said of the integration: “Microsoft is the global leader in dozens of digital industries, and after extensive reviews of the anti-fraud solutions available, we have found that they are the perfect partner in bringing fraud prevention technology to all of our customers. We take fraud very seriously, and because of the size of our customer base and the power of Microsoft’s solution, we are confident that we will reduce online fraud and online businesses to stand the test of time.
Robin Brenner, senior director of Dynamics 365 fraud protection at Microsoft, said of the integration: “Worldline is a global leader in payments and transactional services, and Microsoft looks forward to partnering with them to bring our modern, cloud-native fraud protection solution. to their global customers. Dynamics 365 Fraud Protection leverages technology that protects businesses from Microsoft, Azure to Xbox, and combines advanced adaptive AI with a global fraud protection network spanning millions of users, to help businesses fight against criminal and friendly fraud, while maximizing profits. The specialized integration between Worldline and Microsoft will change the payments and transactional services landscape and bring the best of both worlds to our customers.
Worldline and Microsoft have made significant investments to create a truly specialized solution, integrating Dynamics 365 into Worldline’s global merchant services platform. This will allow all Worldline customers to start using it without the need to spend time on deployment or integration, which means seamless integration and no impact on the customer experience.