Star Alliance member airlines frequent flyer program customers will soon be able to use their biometric identity at any participating airline, at any participating airport, following a new agreement between the airline alliance, NEC and SITA .
By connecting to SITA’s Smart Path solution, Star Alliance’s biometric platform will be able to use SITA’s shared airport infrastructure already available in more than 460 airports. With the global presence of SITA and NEC, multiple biometric projects can be delivered in parallel, accelerating the availability of passenger biometric processing for Star Alliance member airlines around the world. According to the companies, this will be essential to enable Star Alliance to deploy biometrics more quickly.
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The system will also be based on the NEC I: Delight platform – which allows passengers who have chosen to use the service to be identified quickly and with great precision, even on the move – and can be easily integrated with SITA Smart. Path. The platform is also able to recognize passengers even when wearing a mask, an increasingly important feature for travel during the current pandemic. The platform is already in use by Star Alliance member airlines at several airports in Europe.
Uniquely, passengers using Star Alliance’s biometric platform will only need to register once. Passengers can then go through biometric touchpoints across multiple member airlines and participating airports using only their face as a boarding pass.
Jeffrey Goh, CEO of Star Alliance, commented: “This agreement is essential to further expand our biometrics service, with the inherent benefits of speed and to meet customer expectations for a more contactless and hygienic experience across our airlines. airline members. Biometrics is a key part of this experience and of our strategy to lead the way in the digitization of passenger travel. “