LogMeOnce Review: Hard-to-Navigate Password Security

LogMeOnce is proud to be a password-less system: This is the first password manager I’ve tested that lets you log in with just a selfie of your face. You can also use fingerprint readers, your phone’s biometrics and/or a PIN. And, of course, a strong password – if you’re feeling old-fashioned.

LogMeOnce claims to have 57 “unmatched premium features”, and it has plenty of features you won’t find from competitors – even some of the best password managers – such as scheduled logins, remote logins, and the ability to encrypt cloud storage services such as Dropbox and Google Drive. But there are two different levels of paid service, and some features you see in other full-service password managers, such as dark web monitoring, are an add-on you’ll need to purchase separately.

LogMeOnce may have too many features to make it suitable for beginners. The service is confusing, the dashboard is cluttered, and the whole thing just isn’t very intuitive to use. I had to start scrolling through random menus to find a place to add my phone – it never asked if I wanted to add my mobile device during setup. There’s a page full of training videos and support docs with broken links, which makes me wonder if LogMeOnce is also overwhelming developers.

(If you need instructions on how to use LogMeOnce (and you will), you can visit the support page (opens in a new tab) located separately from your secure account.)

Specifications: LogMeOnce

Platforms Android, iOS
Free version Yes
2FA Yes
Browser extensions Chrome, Firefox, Linux, Microsoft Edge and Internet Explorer
Form filling Yes
Biometric login Android, iOS
Pin code Yes

Pricing and Coverage with LogMeOnce

(Image credit: Tom’s Hardware)

LogMeOnce has four plans: Premium, Professional, Ultimate, and Home.

Premium is the free level for a user. There’s no limit to the number of passwords you can save or the number of devices you can sync those passwords to. You get 1MB of encrypted storage and can store three credit cards and up to three secure notes. This plan includes basic two-factor authentication (2FA) via email or Google Authenticator. You also have access to a secure password generator.

Premium is ad-supported – something I haven’t seen in other free password managers.

The professional costs $30 per year and does everything the Premium plan does. It also lets you store more secure notes (up to 50) and unlimited credit cards, and gives you 1GB of secure cloud storage. You have access to more options for 2FA (SMS, phone call, other authenticator apps) and this plan also includes advanced auditing features.

Ultimate costs $39 per year and understands everything from a professional point of view, even more After ways to manage 2FA as well as multi-factor authentication, unlimited secure notes, 10GB of file storage, anti-theft services, a customizable dashboard, and “tons” of other features.

Family costs $59.88 per year and covers six members. The family plan includes everything in the Ultimate plan, plus a family manager dashboard.

Register with LogMeOnce

There’s a dizzying array of options on LogMeOnce’s sales page, but all of the “try me – it’s free” buttons lead to a single sign-up page.

It asks for your first name, email address, and a master password. You are also prompted to create a security question for password recovery.

After signing up, I was presented with four plan options, from free to family. The Ultimate edition comes with a 7-day free trial with no credit card, so I decided to go for maximum protection.

It immediately launched into a slideshow tutorial, pointing out all of its cool features. Next, I was presented with an onboarding checklist: create an account (done!), install the Chrome extension, import passwords. There is no desktop version for offline access.

The onboarding was smooth and LogMeOnce walked me through every step with step-by-step instructions.

Using LogMeOnce on the desktop

LogMeOnce is a bit graphically intense. Every time I opened my safe…it literally opened the safe with a revolving security door.

(Image credit: Tom’s Hardware)

The LogMeOnce dashboard started judging me right away. On the left were eight icons for features I could dig into, such as Password Manager, Wallet, Timecard, Notes, and Dark Web Monitoring. On the right was my Identity Risk Scorecard with an F in the middle of a pie chart with all my bad password offenses. Later, I discovered that the right column toggles between the credential risk dashboard and a daily log full of password failures and successes.

The strength of the password, shown on a temperature gauge, was 53%. However, LogMeOnce gave me some tips on how to start fixing things.

(Image credit: Tom’s Hardware)

Clicking on the password manager took me to a page full of thumbnails for all the locations where I had a saved password. Clicking on an icon took me to the site, while clicking on the three dots opened an edit window. Here I could change the name of the location, put it in a group and see how weak the password was – and change it.

Dark web monitoring

Dark Web Monitoring is on the dashboard, but it’s an extra. You can enter your email for LogMeOnce to check, and it’ll tell you how many data breaches it found…and ask you to pay for the extra service. However, I had already reviewed and eliminated all security vulnerabilities with Nordpass while testing this system and wasn’t too worried.

Using LogMeOnce on Mobile

It took a while to figure out how to add a mobile device to LogMeOnce. It’s not an option anywhere in the desktop program, and clicking “Device Manager” in the secondary toolbar only gave me an option to add an external security key for 2FA. To find out how to install the app on my phone, I had to google it.

To get LogMeOnce on your mobile device, download the app from the App Store. Log in with your email. Open the email on your computer, click the “account recovery” button, and LogMeOnce will let you continue. Answer your security question. Enter your phone password. Confirm pin. Then allow the app to use fingerprint ID so you don’t have to retype all that.

Note: When I reread the installation instructions, I discovered that it asked for a NEW PIN for LogMeOnce, not my phone’s PIN. Never mind. Also, if you have a phone that can do Face ID, it will ask you if you want to use it during this setup period.

You now have a miniature version of LogMeOnce on your phone. It has all the same features, plus a safe browsing option. There is no explanation for what it is, so I took it at face value.

The setup missed a critical step, and it allows LogMeOnce to autofill my passwords, something you’ll need to enable if you plan to use the internet from your device. Go to your phone’s settings, scroll down to Passwords, click Autofill passwords, then click the slider to let LogMeOnce manage passwords. Also, be sure to turn off your phone’s native autofill.

I tested LogMeOnce on my Twitter password. No icon appeared to let me know if LogMeOnce was on the case, only the normal keychain on the keyboard. I clicked on it and LogMeOnce took over. It asked for a PIN or fingerprint for touch access. It offered a list of possible Twitter accounts (I have three, after all) and I picked the right one and was able to log in.

LogMeOnce lets you store three credit cards on the free plan and even more on the paid tiers. When I entered my credit card information, I was advised not to enter my CVC code – but this allows you to ignore that advice if you feel unsafe.

Desktop purchases worked perfectly. When he sees a form to fill out, an orange LogMeOnce icon appears in the text box. Clicking it pulls information from your profile or stored credit card information.

On mobile, LogMeOnce was not always able to see fillable forms, especially on small business websites. He was, however, able to figure out where to put my credit card information and fill out forms on Amazon.

LogMeOnce Password Generator

Password Generator creates super strong random passwords using upper and lower case letters, numbers and symbols. When you create a password, a small line underneath will reveal the strength by indicating how long – from hours to quintillions of years – it will take to crack it.

When you want to change a password, you must log in to both LogMeOnce and the site you are updating. Find the page where you can change your password (usually in settings). Now open LogMeOnce, open the password manager and click on the three dots to edit the item. A calculator icon next to the text box will display the password generator. Click to copy and save it to both sites.

The password manager is also a standalone feature of the mobile version, which allows you to create and then copy a new password to any website.

How secure is LogMeOnce?

LogMeOnce has an array of powerful security features, including AES-256-bit encryption that meets NIST guidelines. Your data is encrypted between the device in your hands and the server. All plans include 2FA and paid plans include multi-factor authentication.

Conclusion

LogMeOnce is too complex for the average user, loaded with unnecessary graphics, and honestly, a bit more sensible than other password managers I’ve tried.

The free plan offers most of the features you’d expect from a password manager, but at the cost of placing ads on your computer. The paid plans offer tons of services, which will appeal to more advanced users looking for a full-featured password manager. For regular users, however, LogMeOnce is complicated, overwhelming, and less intuitive than other password managers I’ve tried.

LogMeOnce is highly secure and loaded with options, but if you just need a regular set of features over something easier to use, we recommend checking out LastPass or one of the other products on our best list. password managers.

About Roberto Frank

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